The use of www.walkaroundco.com (from now on "the website") implies the agreement and acceptance of the present conditions of use.
The owner of the website is WALK AROUND COMPANY SL, with CIF B54932892 and registered office at C / LO VALERO 4, 2ºC, ELCHE, ALICANTE. Registered in the Mercantile Registry, in volume 3945, folio 163, inscription 1a with sheet A-149981.
Users and responsibility
The condition of user is acquired since the website is used for the first time. The use of the website implies acceptance and compliance with these conditions, so if you do not agree, stop using the website immediately.
The user assumes his responsibility regarding the correct use of the website. This responsibility will extend to the use of the information, services and data offered by WALK AROUND COMPANY regarding the provisions of these conditions, the Law, morality, good customs or public order, or that in any other way may suppose infringement of the rights of third parties or the operation of the website itself.
WALK AROUND COMPANY is not responsible for the websites that the user can access through the links that may be found on its website since it has no control over the content on other websites.
WALK AROUND COMPANY has taken all necessary measures to prevent its users from suffering any harm from the use of its website and its navigation.
WALK AROUND COMPANY reserves the right to make any modifications it deems appropriate to the content of its website, without prior notice. This section includes any type of modification, both in products, their descriptions, prices, changes in contracting, general conditions, conditions of use and any type of data and / or procedures established on the website.
WALK AROUND COMPANY complies with the guidelines of Organic Law 15/1999 of December 13 on the Protection of Personal Data, Royal Decree 1720/2007 of December 21, which approves the Regulations for the development of the Organic Law and other regulations in force at all times, and ensures that the correct use and treatment of the user's personal data is guaranteed. For this, together with each form to be completed on the website, it will inform the user of the existence and acceptance of the particular conditions of the treatment of their data in each case, informing them of the responsibility for the file created, the address of the person responsible, the possibility of exercising your rights of access, rectification, cancellation or opposition, the purpose of the treatment and data communications to third parties, where appropriate. Likewise, WALK AROUND COMPANY informs that it complies with Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce and will request your consent to the processing of your email for commercial purposes at all times.
Intellectual property and industrial property
WALK AROUND COMPANY by itself or as assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained in it (Images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.), owned by WALK AROUND COMPANY. They will be, therefore, works protected as intellectual property by the Spanish legal system, being applicable both the Spanish and community regulations in this field, as well as the international treaties related to the matter and signed by Spain.
All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the express written authorization of WALK AROUND COMPANY.
The user agrees to respect the Intellectual and Industrial Property rights owned by WALK AROUND COMPANY. You can view the elements of the portal and even print, copy and store them on your computer's hard drive or any other physical medium as long as it is, solely and exclusively, for your personal and private use. The user must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of WALK AROUND COMPANY.
Right of exclusion
WALK AROUND COMPANY reserves the right to deny or withdraw access to the portal and / or the services offered without prior notice, at its own request or by a third party, to those users who fail to comply with these General Conditions of Use.
WALK AROUND COMPANY reserves the right to moderate comments that may be published by users on the website. Likewise, it is not responsible for the opinions, ideas or any type of third-party content that is published on the website.
Legal actions and jurisdiction
WALK AROUND COMPANY reserves the right to file the civil or criminal actions it deems appropriate for the improper use of its website and content, or for the breach of these conditions.
The relationship between the user and the provider will be governed by current regulations and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. The courts that will hear the matter if necessary, will be the sites in the city of ELCHE, where the headquarters of the WALK AROUND COMPANY is located.
Identification of the holder
WALK AROUND COMPANY, S.L., is the company that owns the items offered in www.walkaroundco.com (hereinafter "the Website") and the person responsible for all the services provided by this website. WALK AROUND COMPANY, S.L., with CIF B-54932892 whose registered office is located at C / Lo Valero, 4. 2ºC - Elche (Alicante) Spain. The contact email is firstname.lastname@example.org.
Application of the general conditions
This website is subject to these terms and conditions. By visiting the website or using its services, the user fully accepts these terms and conditions.
All those individuals with the capacity to contract can access promotions and make purchases.
To make a purchase, a purchase record must be completed with the data required in it, which will be necessary to be able to perform the service in the best possible way for the customer. These data provided by the client must be real and truthful.
WALK AROUND COMPANY reserves the right not to accept or unsubscribe those clients who do not comply with the requirements established in this section.
Access to the website does not require any type of data to be provided by the client. Similarly, to make a purchase the customer must provide the data required in the purchase record. These data must be duly completed in the corresponding sections before the payment process.
The client must verify that their data is correct and complete before finalizing the purchase process. Likewise, you must inform WALK AROUND COMPANY in the event that there is any variation and / or modification in the information you have provided in the process by filling out our contact form here.
General sales conditions
To be able to contract the products offered on the website, the user must be a natural person, over 18 years of age and have the capacity to act fully.
The purchase made and completed implies the acceptance of prices and characteristics of the products detailed in your product sheet.
In the event that the product in which you are interested is not available, WALK AROUND COMPANY undertakes to notify the customer as soon as possible when the product is back in stock. This notice will be made by email whenever the client has requested to be informed of the availability of the product that is the object of their interest through the contact forms determined for the case.
WALK AROUND COMPANY will only process orders made through the website.
The data included in the entire website has a merely informative function. Therefore, WALK AROUND COMPANY is not responsible for errors that may appear in said information.
In accordance with current regulations, WALK AROUND COMPANY offers information on all items for sale, their characteristics and prices. However, WALK AROUND COMPANY reserves the right to withdraw, replace or change the products offered through the website, simply by changing its content. In this way, the products offered at any time by the website will be governed by the General Contracting Conditions in force in each case. Likewise, WALK AROUND COMPANY will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.
The products offered on the website incorporate a photograph of the product and its essential characteristics. The color of the product that can be seen in the photograph is not binding. In the product characteristics it is identified.
Price and method of payment
All prices, both for products and transport services, include VAT, except that by legal requirement the price must be presented in a different way.
Once the data of the purchase form is completed, the user must proceed to pay the order through the payment methods specified on the website. In the payment process, the final price will be broken down, indicating the part corresponding to the cost of the product, VAT and shipping costs. As well as any additional cost that corresponds to specify.
After the payment is made, the customer will receive an order confirmation email, which will include a summary of the items purchased, the shipping method requested and the destination address.
If at the time of payment an incident occurs that prevents payment, the user will receive an automatic payment error message and their order will not be processed until the payment process has been successfully completed.
All prices, both for products and transport services, include VAT, except that by legal requirement the price must be presented in a different way. The breakdown of the same will be indicated at the time of payment.
All operations involving the transmission of personal or bank data are carried out using a secure environment, a server based on standard SSL (Secure Sockets Layer) security technology. All the information you transmit to us travels encrypted through the network.
Likewise, the data on your credit card are entered directly on the bank's page, at the POS (Bank Point of Sale Terminal) and are not entered or registered on any WALK AROUND COMPANY server.
If a purchase had actually been made by the cardholder and the demand for return was not a consequence of having exercised the right of withdrawal or resolution and, therefore, would have unduly demanded the cancellation of the corresponding charge, he will be liable in front of WALK AROUND COMPANY to compensation for damages caused as a result of said cancellation.
WALK AROUND COMPANY undertakes to deliver the order in a maximum of 30 days, from the day after the order is confirmed, except in special cases where other conditions (presales, special editions, etc.) are available, of the which customer will be informed in the product sheet.
The shipping costs of the product are borne by the customer and are adapted to those indicated by the transport company.
The shipping costs are borne by the customer except for the specific promotions in which WALK AROUND COMPANY, offers products explicitly at no cost to the customer for shipping costs.
Delivery of the order
The Product will be delivered to the address provided and indicated by the user when making the purchase within approximately one to ten working days from the date the client receives the purchase confirmation email.
WALK AROUND COMPANY is not responsible for the fact that the delivery of the product cannot be carried out as a consequence of the falsification of the data provided in the purchase process, that it is erroneous or incomplete and the client has not exercised his right of rectification thereof as previously detailed. Likewise, WALK AROUND COMPANY is also not responsible when the delivery of the order cannot be made effective for reasons beyond the control of the transport company assigned for this purpose.
Returns and right of withdrawal
Right of withdrawal
The right of withdrawal can be requested and exercised by the client without the need for any justification. The period to exercise the right of withdrawal ends 14 calendar days from the day the customer has the product, will be understood for this purpose on the day the carrier has delivered it. To exercise the right of withdrawal the client must contact WALK AROUND COMPANY by contacting our support team, indicating in it your decision to exercise your right of withdrawal from the contract through an unequivocal statement (*), after this WALK AROUND COMPANY will provide you with a shipping address. In order to comply with the withdrawal period, the communication regarding the exercise must be made before the withdrawal period expires. Although the right of withdrawal does not entail any direct cost for the exercise of it, the customer will bear the shipping costs for the return of the product.
For the return of the product it must be in perfect condition, unused and must be returned in its original packaging, with all the labels, accessories and / or accessories that were sent with it. Similarly, if the product contains any type of promotion which has been used at the time of exercising this right, WALK AROUND COMPANY reserves the right to request a refund, as well as to request a return in the case of that the promotion was a physical product. Likewise, if upon receipt of the product it does not meet the requirements requested at this point, WALK AROUND COMPANY reserves the right to exercise the measures it deems appropriate for this purpose.
The refund of the amount paid will be carried out as soon as possible and, in any case, within thirty calendar days following the date on which the product has been received by WALK AROUND COMPANY and its condition checked.
WALK AROUND COMPANY ensures that all its products leave the factory in perfect condition and without manufacturing defects.
It should be borne in mind that the instructions established for the care and maintenance of the product must be followed to avoid premature deterioration of the product. It is the responsibility of the client to follow these instructions strictly. They are accompanying all the products on the website.
WALK AROUND COMPANY does everything possible to deliver the products in a perfect state of preservation, ensuring prior to shipment that the product is not defective. Even so, if the client considers that his product has a manufacturing defect, he must indicate it by contacting here with our support team. Sending a photograph of the defective product and including a description of the problem. After receiving the email we will contact the customer to indicate the steps to follow in the return process.
Although, the product to be returned must be unused, in its original packaging and accompanied by all the labels, accessories and / or elements that accompany the product to be returned. If the company considers that the product has been tampered with, damaged, the correct instructions for its care have not been followed or any other situation that, standing to understand that the product has been misused, WALK AROUND COMPANY, may decide not to replace the product or return the amount thereof. If it is seen that the defect of the product is a direct cause of its manufacture, WALK AROUND COMPANY will proceed to change the product for one of similar characteristics and of the same quality or to refund the amount thereof. In any case, the customer will bear the costs resulting from the return of the product.
Change due to wrong size
From Walk Around we offer the possibility of a free change in the peninsula if the shoe size you have chosen does not suit you. This change will only be made with the same model that has been purchased. In the event that the required number of said model is not in stock, the customer will be offered the possibility of choosing another model or waiting for the model that has been purchased to be replaced. Likewise, To make the change of the product due to a sizing error, the client has three calendar days from the day of delivery. To make the change request the client must contact here with our support team.
In the case of raffles, contests and promotions carried out by Walk Around Company S.L. Both on this website and on their social networks, the free change due to wrong sizing will not apply. The cost of the change will be borne by the customer who must send the product to WALK AROUND who will send him the new number he requests.
The relationship between the user and the provider will be governed by current regulations and applicable in Spanish territory. In the event that it is necessary, due to controversy between the parties, to go to the ordinary jurisdiction, in this case the ELCHE courts will hear the matter since the WALK AROUND COMPANY is based in Elche, Alicante, Spain.