Change due to wrong size

As in off-sale period, a change will be made free carving on the peninsula. Products purchased under the special conditions specified herein are accepted by the customer from the time of purchase confirmation. The moment of confirmation is understood to be the moment in which the client receives the confirmation email of the same.

Shipping and delivery of the order

The Product will be delivered to the address provided and indicated by the user when making the purchase within an approximate period of between one and ten working days (may suffer some delay on time) from the time the client receives the purchase confirmation email if The product purchase page does not specify a different term or conditions other than those indicated here.

WALK AROUND COMPANY is not responsible for the fact that the delivery of the product cannot be made as a consequence of the falsification of the data provided in the purchase process, that it is erroneous or incomplete. Likewise, WALK AROUND COMPANY is also not responsible when the delivery of the order cannot be made effective for reasons beyond the control of the transport company assigned for this purpose.

Returns and right of withdrawal

Right of withdrawal

The right of withdrawal can be requested and exercised by the client without the need for any justification. The term to exercise the right of withdrawal ends 14 calendar days from the day the customer has the product, it will be understood for this purpose the day the carrier has delivered it. To exercise the right of withdrawal, the client must contact WALK AROUND COMPANY through the contact form on the website. After this WALK AROUND COMPANY will provide you with a shipping address or give you the option of collecting the product after paying the cost of it. Although the right of withdrawal does not entail any direct cost for the exercise of it, the customer will bear the shipping costs for the return of the same.

For the return of the product it must be in perfect condition, unused and must be returned in its original packaging, with all the labels, accessories and / or accessories that were sent. Similarly, if the product contains any type of promotion which has been used at the time of exercising this right, WALK AROUND COMPANY reserves the right to request a refund, as well as to request a return in the case of that the promotion was a physical product. If upon receipt of the product it does not meet the requirements requested at this point, WALK AROUND COMPANY reserves the right to exercise the measures it deems appropriate for this purpose.

The refund of the amount paid will be carried out as soon as possible and, in any case, within thirty calendar days from the date the product to be returned has been received.